xCinema

Support

Help with the xCinema app for iPhone.

Contact

Email is the quickest way to reach me. I read every message.

Email support

[email protected]

When you report a problem, it helps to say which iPhone you use, your iOS version, and the xCinema version shown at the bottom of Settings.

Common questions

Which iPhones does it run on?

Any iPhone with iOS 26 or later. On iPhone Duo the layout changes as you fold and open the phone.

Nothing loads, or I see an offline message

xCinema needs an internet connection to fetch films and shows. Check Wi-Fi or mobile data, then reopen the app.

A film or show has wrong or missing details

All film and TV information comes from TMDB (The Movie Database), a community-edited catalogue. You can correct an entry at themoviedb.org; the app shows the change once TMDB has it.

A trailer will not play

Trailers come from YouTube. Some are unavailable in certain countries or have been removed by their owner. If one fails, try another title to see whether the problem is with that trailer only.

How do tips work?

Tips in Settings are optional one-off purchases that support development. They do not unlock anything. Payment is handled by Apple; for a refund, use reportaproblem.apple.com.

Do I need an account?

No. There is no sign-in, and the app does not collect personal data. See the Privacy Policy.